Everything You Need to Build & Run A Powerful Loyalty Program
Respond to customer behaviour in real time, combine tailored solutions with pre-built execution flows, create the structure that fits your brand best and more — TRIFFT’s Loyalty Engine provides the features you need and the customisation you want.
Real-time decisioning engine
Automatically deliver the best promotional offers to each customer by using smart, custom logic and their past behaviour, all without needing to write a single line of code for better engagement and relevance to customer preferences.
Pre-built execution flows
Get started with a collection of professional, pre-configured incentive strategies that address a wide spectrum of interactions, all easily tailored to fit the unique needs and interests of your customer base.
Core loyalty
All the building blocks needed to structure an effective loyalty program, including points systems, tiered membership and rewards, discount and voucher creation and everything that customers expect to experience.
YOUR NEXT STEP
IS ALWAYS READY
Create tailored loyalty experiences that adapt to customer actions in real time.
Take advantage of short windows of opportunity to engage, delight and convert.
UP & RUNNING
IN NO TIME
Get a quick and effective start with proven, ready and customisable frameworks for a wide range of scenarios and touch points
Join the loyalty program
Encourage customers to join your loyalty program and start earning rewards immediately.
Complete purchases
Motivate customers to finalize their purchases and earn points or discounts for doing so.
Refer friends
Reward customers for referring new members to your business, boosting organic growth.
Post reviews online
Incentivize customers to leave positive reviews, improving your brand’s online reputation.
Join the loyalty program
Encourage customers to join your loyalty program and start earning rewards immediately.
Complete purchases
Motivate customers to finalize their purchases and earn points or discounts for doing so.
Refer friends
Reward customers for referring new members to your business, boosting organic growth.
Post reviews online
Incentivize customers to leave positive reviews, improving your brand’s online reputation.
Mention the company on social media
Offer rewards for promoting your business on social media, enhancing visibility.
Complete surveys
Collect valuable feedback by rewarding customers for filling out surveys.
Member's birthday
Celebrate customer birthdays with personalized offers or bonuses.
Buy a wider selection of products
Encourage customers to explore and purchase from a broader range of products.
Pay with a specific payment method
Incentivize the use of preferred payment methods to reduce transaction costs.
Mention the company on social media
Offer rewards for promoting your business on social media, enhancing visibility.
Complete surveys
Collect valuable feedback by rewarding customers for filling out surveys.
Member's birthday
Celebrate customer birthdays with personalized offers or bonuses.
Buy a wider selection of products
Encourage customers to explore and purchase from a broader range of products.
Pay with a specific payment method
Incentivize the use of preferred payment methods to reduce transaction costs.
shop online
Reward customers for choosing your online store, increasing digital sales.
book in advance
Attract customers during off-peak times for better service and smoother operations.
Shop during slow periods
Attract customers during off-peak times for better service and smoother operations.
Spend 20% more than normal
Motivate customers to increase their spending with additional rewards for reaching higher thresholds.
Join the loyalty program
Encourage customers to join your loyalty program and start earning rewards immediately.
Complete purchases
Motivate customers to finalize their purchases and earn points or discounts for doing so.
Refer friends
Reward customers for referring new members to your business, boosting organic growth.
Post reviews online
Incentivize customers to leave positive reviews, improving your brand’s online reputation.
Build, Change, Expand As needed
Points and Tiers
Why fit in to a rigid tier template when you can create the exact structure you want? Determine the progression schedule through your tiers with requirements and benefits for each, offering increasing rewards that encourage members to progress. Use tiers to create segments for highly effective targeted messaging. Points and tiers are easy to configure and give you full control over the user experience.
Loyalty rewards
Build a reward library that gets attention and motivates members with customisable coupons, vouchers and more. Use our flexibility to create the type and amount of incentives that will keep customers coming back and eager to advance to even greater rewards at the next level. Design your rewards to reactivate dormant members, reduce churn, increase average order value, encourage first-time purchases and more.
Virtual leaflets
Use digital distribution to engage in ways that traditional channels can't. Upload a PDF and transform it into an engaging message without the need for costly printing. Build a library that you can easily organise and edit as needed and diversify your outreach.
Dashboards
Our dashboards provide a clear overview of key metrics, enabling you to monitor trends, identify opportunities, and make adjustments to optimize your loyalty program’s success.
Get a 360-degree view of your loyalty program, complete with real-time analytics, insights into customer behaviour, program performance, campaign results and more. Track key metrics and easily take advantages of opportunities to optimise your loyalty program's success.
Contests, Stretch goals
We make it easy to leverage the power of gamification and psychological factors to drive engagement and repeat sales. Set up challenges that reward members for completing tasks or meeting goals. Reach higher levels of participation, increased order values and purchase frequency with custom challenges that diversify and enrich the member experience.
Surveys & Feedback
TRIFFT makes it easy to give customer voices a role in delivering value and increasing user engagement. Keep your finger on the digital pulse of your loyalty program with direct feedback from customers and members through integrated surveys. Improve results by fine-tuning your program using fresh input based on the opinions that matter most.
No-Code workflows / Scenarios
Our easy-to-use and tested ready-made workflows & scenarios make creating and adapting your program faster than ever. From onboarding new members to triggering rewards and more, you can modify workflows and optimise your member interactions for maximum impact. Put together a new campaign in minutes or tailor existing campaigns to fit changing needs, all without advanced tech knowledge.