Every customer signal,
answered instantly
The no-code engine your marketing team runs the whole program from — points, tiers and rewards that fire the instant a customer acts.
Rules run around the clock — even the hours you're closed.
Marketing sets the logic once — the engine runs it for you.
Verticals it's built for — retail, ecommerce and restaurants.
Where customer loyalty
actually happens
Emotional Brain decides the smartest move for each customer. The Loyalty Engine carries it out — issuing every point, tier and reward automatically, across app, email and in-store.
Decides
Scores loyalty and picks the next best move for each customer.
Delivers
Issues the points, tiers and rewards — across every channel.
Nothing slips through
Every signal your customers send becomes an action — automatically, the second it happens.
Make the next visit
inevitable
Set the rule once; the engine catches the moment and rewards it. See the play your customers already make — pick a vertical.
Win the shopper at the counter
Capture them at the point of sale and the reward reaches their phone before they leave the shop.
- Enrol in-store in seconds, no app friction
- Coupons land in the wallet instantly
- Tiers reward the regulars
Recover the cart while it's warm
Abandonment is a signal. The engine catches it and sends the right nudge inside the window that converts.
- Trigger on cart value, category or tier
- Time-boxed offers that create urgency
- Points applied automatically at return
Turn the third visit into a habit
Regulars are your margin. The engine tracks frequency across channels and rewards the habit at the right moment.
- Count visits across app, web and in-venue
- Reward streaks and spend milestones
- Free items that cost little, earn loyalty
Live in three steps
Your marketing team sets a rule and the engine handles the rest — forever.
Build the rule
Pick a trigger and a reward in the visual builder.
It fires
The engine watches every channel in real time and triggers 24/7.
They get rewarded
The reward lands in their wallet, ready to use — and the loop repeats.
You're never setting this up alone
Switching loyalty tools can feel daunting — so our team stays hands-on. We help you launch, migrate, and shape the program around your goals, and we're there whenever you need us. Rated 5/5 for support on G2.
One engine, every moving part
Assemble the program your way, change it whenever it needs to move.
Points & tiers
Design the exact progression you want — requirements, benefits and rewards that pull members up each tier.
Rewards & vouchers
Points, discounts, free items, early access — issued automatically the moment a rule fires.
No-code flows
Chain IF/THEN logic into scenarios that run across every touchpoint — build once, runs on its own.
Live dashboards
Enrolment, redemption, tier movement and revenue per campaign — adjust with evidence, not guesswork.
Surveys & feedback
Ask at the right moment, reward the response, and turn answers into points and sharper segments.
Contests & goals
Time-boxed challenges and stretch targets that lift visit frequency and basket size.
"TRIFFT delivered everything we needed to generate more repeat visits — the numbers are beyond what we expected."
Daniel Edmondson · Digital Marketing Manager, The Big Table Group
Works with your stack — Klaviyo, your POS, ecommerce platform & CRM. The engine plugs into the tools you already run.
Frequently asked questions
What is the TRIFFT Loyalty Engine?+
How is it different from Emotional Brain?+
Do we need a developer to build flows?+
What can I reward customers for?+
Which businesses is it built for?+
What building blocks are included?+
Let's build loyalty that lasts.
Book a walkthrough and we'll build a live flow for your retail, ecommerce or restaurant program — live in minutes.