Customer story
50%of new Dishoom members visit again within 180 days
Turn one-time buyers into lifetime advocates
Grow repeat purchases with a loyalty program that personalises rewards and campaigns for every customer, predicts churn and protects your margins.
Trusted by 30+ retail, hospitality & e-commerce brands
Who TRIFFT is forTRIFFT is the
TRIFFT is the
loyalty platform for
restaurant, retail and
ecommerce brands
4.9on G2
preferred partner3-4weeksto go live
no-codefor marketing and CRM teams
For marketing and CRM teams
More repeat revenue from customers you already have
LoyaltyFind your true brand advocates
RetentionSpot churn
before it happens
before it happens
MarginProtect
your margins
your margins
PersonalisationPersonalise
every reward
every reward
CampaignsKnow what to send next
FrequencyBring regulars back more often
One platform,
every reason to come back
Rewards worth coming back for
Points, tiers, stamps and coupons your team can launch and change without code.
Explore Reward ProgramsTurn data into your next campaign
See who is loyal, who is drifting away and what to send each group next.
Explore Customer InsightsYour program in every pocket
A branded app, wallet card and loyalty website, designed by our team in your brand.
Explore Member Engagement
Integrations
Connect your
Connect your
entire ecosystem
TRIFFT connects to the POS, ecommerce and marketing tools you already use.
Explore integrations
TRIFFT gives us the tools and amazing customer service to recognise and reward returning guests, helping turn occasional visitors into regulars.
Katheryn ThomasCRM Manager, DishoomPlaceholder for the approved Marugame quote. This sample text only shows how a longer quote of three or four lines will sit in the card.
Our partners in creating the best customer experiences
Our work
Every program
looks like its brand
Apps, wallet cards and loyalty websites, designed and launched with our clients.
DishoomStudio AnneloesOur work
Every program
looks like its brand
Apps, wallet cards and loyalty websites, designed and launched with our clients.
MarugameStudio AnneloesEscentualIndustries we serve
Loyalty that speaks
your industry’s language
Loyalty programs
What is TRIFFT?
TRIFFT is a loyalty platform for restaurant, retail and ecommerce brands, used by Dishoom, Marks & Spencer and Bella Italia. It runs points, tiers, stamps and coupons, gives every customer a loyalty score to predict churn, and delivers the program through a branded app, Apple Wallet and Google Wallet cards and a loyalty website. It connects to your existing POS and Klaviyo, needs no code, and most brands launch in three to four weeks.
How is TRIFFT different from other loyalty platforms?
TRIFFT gives every customer a loyalty score based on how often they buy, how much they spend and how they engage with your brand. The score shows who is a true regular, who is at risk of churning and who only buys on discount, and TRIFFT recommends a campaign for each group. You also get points, tiers, coupons and a branded app, live in three to four weeks.
Can I customise my loyalty program?
Yes. With TRIFFT you set your own points, tiers, rewards, campaigns and customer segments, and your app, wallet card and loyalty website are designed in your brand. Developers can go further with APIs, webhooks and custom CSS, and connect TRIFFT to a CDP.
Integrations & tech
Does TRIFFT integrate with my POS and ecommerce platform?
Yes. TRIFFT connects to your existing POS, including Toast, Square, Lightspeed, Zonal, Aloha, Kobas and NCR, and to ecommerce platforms like Shopify, through pre-built integrations, a REST API and webhooks. It does not replace your POS: staff keep using the tills they know while every transaction earns and redeems loyalty.
Does TRIFFT integrate with Klaviyo?
Yes. TRIFFT is Klaviyo’s preferred loyalty solution. Loyalty data and member segments sync to Klaviyo, so your team can send loyalty campaigns from Klaviyo as usual.
Can I migrate my existing loyalty data to TRIFFT?
Yes. TRIFFT can run a one-off import of your existing customer and loyalty data, or continuously sync with your current CRM or loyalty database, so no customer history is lost when you switch.
Implementation & setup
How long does it take to launch with TRIFFT?
Most brands launch with TRIFFT in three to four weeks. Timing depends on your tech stack and how settled your program structure is, and the TRIFFT team supports you through launch.
Do I need a team to run TRIFFT?
No. One person in marketing is enough to run a TRIFFT loyalty program. It can also run in a “set and forget” mode, but brands see the best results with someone actively managing campaigns and rewards.
Pricing
How much does TRIFFT cost?
TRIFFT uses member-based pricing, from £0.01 per member per month at scale. You pay only for the loyalty members you have, with no setup fees and no per-feature charges.