Integration

Turn Zonal visits into
loyal regulars

TRIFFT connects to Zonal's Loyalty API to recognise guests, reward visits, and win back lapsed regulars automatically — across every site, brand, and channel you run.

Certified Zonal partner

An out-of-the-box loyalty and retention layer for Zonal — no custom development, no new hardware, no rebuild.

</>No custom code
No new hardware
Live in under 4 weeks
Why TRIFFT

Zonal powers the service.
TRIFFT keeps them coming back.

TRIFFT adds an emotional-loyalty and marketing layer on top of Zonal — turning every visit into recognition, rewards, and automated win-backs.

Recognise guests at checkout

Guests identify by phone, scan-to-pay QR, or wallet pass on Zonal Go handhelds, guest displays, or kiosks. Rewards appear on the terminal and apply in one tap.

Digital stamp cards by category

TRIFFT reads Zonal's item-level order data, so you can run digital stamp cards — a "Gin Club" or "Coffee Club", say — that update automatically when a qualifying item is ordered.

Win back lapsed regulars

When a regular misses their usual visit cadence, TRIFFT flags them and triggers a targeted offer by SMS, email, or push through Klaviyo, Bloomreach, and others.

Zonal Go · Table 12
S
Sarah · Gold tier
Here every Friday · 6pm
Usual order Sunday roastHouse red
Reward ready
Free dessert on us — 1 tap to apply
Gold tier80 / 100 pts
Synced to TRIFFT after payment
On the floor

Your regulars,
greeted by name

When a guest identifies themselves, their rewards and tier appear on the Zonal screen — ready to apply in one tap. Check data syncs to TRIFFT after payment, so the bar keeps moving during peak hours.

  • Works on Zonal Go, terminals, and kiosks
  • Rewards apply in a single tap
  • Check data syncs to TRIFFT after payment
Behind every round

Loyalty runs itself
while you serve

Four steps that fire on every Zonal order — no extra work for your team.

1

Guest identifies

Phone, QR, or wallet pass at any Zonal device.

2

TRIFFT returns rewards

Eligible rewards and points show on the terminal.

3

One tap to apply

Discounts apply and record instantly.

4

Sync & automate

Transaction data syncs; follow-up journeys start.

4weeks

Live fast, on your existing hardware

Deployment takes under four weeks with no custom coding. TRIFFT connects to the Zonal hardware you already run.

1:1

A team that sets it up with you

A dedicated specialist maps your loyalty logic, connects your marketing tools, and stays on after launch.

Zonal alone vs Zonal + TRIFFT

Beyond stamps and points.
A reason they'll come back for.

How Zonal's built-in loyalty compares with Zonal once TRIFFT is connected.

Capability
Zonal alone
Zonal + TRIFFT
What it means for you
Guest identification
BasicPhone or email only.
Multi-touchpointPhone, wallet passes, dynamic QR, and app.
Guests get recognised however they pay — at any site you run.
Data depth
TotalsTransaction totals and basic items.
Item-levelItem-level SKU, menu affinities, and day-part profiling.
Target the exact drink or day-part a regular stopped visiting for.
Loyalty structures
FixedFixed spend-to-point ratios.
FlexibleMulti-tier, milestone, challenge-based, and emotional loyalty.
Reward high-margin drinks and tier upgrades instead of blanket rounds.
Marketing sync
LimitedStandalone or limited.
NativeKlaviyo, Bloomreach, Salesforce, Mailchimp.
Zonal rounds trigger the marketing tools you already run.
Channel coverage
POS onlyZonal channels only.
OmnichannelIn-store POS, web, mobile app, e-commerce, and kiosks.
One guest profile across every venue, brand, and channel.
Questions

Your Zonal questions,
answered

How does TRIFFT integrate with Zonal POS?

TRIFFT syncs directly with Zonal's Loyalty API. Guests identify at any Zonal terminal, handheld, or kiosk, and TRIFFT returns their rewards and points balance to the device in real time. After payment, Zonal streams the check data to TRIFFT to update points and tier and start automated follow-up.

How long does the Zonal integration take to set up?

Deployment takes under four weeks with zero custom coding. TRIFFT is a Zonal partner and connects to your existing Zonal setup — no new hardware and no rebuild.

Can I run one loyalty program across multiple brands or sites on Zonal?

Yes. TRIFFT maps to Zonal's Aztec estate hierarchy, so you can run a single group-wide points currency earned everywhere, while tailoring specific rewards and offers to individual sub-brands or sites — without cross-contaminating menu structures across the estate.

Can TRIFFT run digital stamp cards from Zonal menu data?

Yes. Because TRIFFT ingests item-level data from Zonal, you can launch digital "Brewery Passport" or "Gin Club" punch cards — for example, buy five guest ales and get the sixth free. When a guest orders a qualifying item, TRIFFT updates their card automatically and notifies them what's left to try.

How does TRIFFT win back lapsed regulars from Zonal data?

TRIFFT analyses transaction intervals from Zonal. When a guest passes their average visit cadence, they're flagged as at risk and an automated offer is triggered by SMS, email, or push. When the offer is redeemed at a Zonal terminal, the campaign marks them re-engaged and logs the return on marketing spend.

Learn more

See it on your
own venues

Leave your details and we'll walk you through Zonal + TRIFFT for a group like yours — guest recognition, digital stamp cards, and visit-cadence win-backs across every venue.

  • Out-of-the-box, live in under four weeks
  • Works on your existing Zonal hardware

We'll be in touch within one business day. No spam, ever.