Reward programs

Create any reward,in minutes

Points, vouchers, birthday treats, VIP tiers and referral rewards, set up by your marketing team and redeemed in‑store, online or in your app.

★★★★★4.9 on G2 from retail and hospitality teams
Reward types

Choose the rewardsthat fit your brand

From points and vouchers to birthday treats and early access. Tap a card to see how your members get it.

Points

1 point for every £1 spent

VIP tiers

Free delivery for Gold

Vouchers

£10 off your next shop

Free items

Free dessert on visit three

Birthday treats

A birthday drink on us

Refer a friend

£5 each when a friend joins

Early access

First look at new arrivals

Visit streaks

Fifth visit on us

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Go live in three to four weeks. Your marketing team runs everything without code, and every reward works in-store, online and in your app.

How it works

From idea to rewardin three steps

New reward

Reward type
Points
Voucher
Free item
Birthday
They getFree dessert
Who gets itAll members
Valid forBirthday week
9:41
Tuesday, 14 October
T
Your brand now

Happy birthday, Sofia! Your free dessert is waiting.

Birthday dessertWallet pass, 7 days
Table 4Saturday, 7:42pm
SM
Sofia M.Member since 2023
Gold
Mushroom risotto£16.50
Chocolate fondant£6.50
Birthday treat applied−£6.50
Total£16.50
Retail and hospitality

For the high streetand the dining room

Whether customers come in for a coat or a curry, give them rewards that fit the visit and bring them back for the next one.

Hospitality

Turn guests into regulars

Restaurants, bars and cafés bring guests back sooner and make every visit feel noticed.

🍰 Free dessert🍸 Birthday drinks📅 Priority booking
Retail

Win shoppers in-store and online

Fashion and beauty brands sign customers up at the till and reward them wherever they shop.

🎫 £10 voucher⭐ 2× points🔑 Early sale access

Our partners in creating the best customer experiences

Kobas
Square
Zonal
Toast
Klaviyo
NCR
Double points weekend is liveSet up by Hannah in Marketing, 4 minutes ago
Easy to run

Built for marketers,launched in a few clicks

TRIFFT is made for the people who own the loyalty program, not the people who build software.

  • Launch a reward this afternoon

    No tickets, no release cycle.

  • The right reward for each customer

    New members, regulars and fans each get their own.

  • See what’s working

    Redemptions and return visits, reward by reward.

Book a demo
What our customers say

Loved by the brandsin retail and hospitality

Real results from retail and hospitality brands running their reward programs on TRIFFT, in-store and online.

Bella Italia
+32%increase in yearly visit frequency
“TRIFFT delivered everything we needed to generate more repeat visits. The numbers are beyond what we expected.”
Daniel EdmondsonThe Big Table Group
Dishoom
50%of new sign-ups return within 180 days
“TRIFFT gives us the tools and amazing customer service to recognise and reward returning guests, helping turn occasional visitors into regulars.”
Katheryn ThomasDishoom
Escentual
180 dayssince their last order, and still won back
“A true loyalty partner, not just a platform. They’re incredibly responsive and genuinely invested in helping us succeed.”
Alan D.Escentual

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Your questions,answered

Not sure which rewards fit your brand?

Ask our loyalty team
What is a customer reward program?
A customer reward program gives customers points, perks or vouchers for buying, visiting and engaging with a brand, so they come back more often. With TRIFFT, retail and hospitality marketing teams build their own program from points, VIP tiers, vouchers, free items, birthday treats, refer-a-friend rewards, early access and visit streaks, and customers redeem them in-store, online or in an app.
What should I look for in loyalty program software for retail or hospitality?
Look for a no-code reward builder your marketing team can run, integrations with your POS and ecommerce platform, digital wallet passes, the ability to give different rewards to different customer segments, clear reporting on redemptions and return visits, and hands-on launch support. TRIFFT covers all of these, and 95% of clients go live within three to four weeks.
How do I set up a loyalty program without a developer?
In TRIFFT you pick a reward type, choose who gets it, set when it applies and publish. Marketing and CRM teams create, edit and pause rewards themselves, with no development tickets or release cycles. The TRIFFT team helps with integrations, program design and launch.
Which loyalty rewards work best for restaurants and retailers?
The strongest programs mix transactional rewards with perks that make customers feel recognised. Restaurants often use a free dessert on the third visit, birthday drinks and priority booking for regulars. Retailers often use a welcome voucher, double points weekends and early access to sales. Visit streaks and VIP tiers give regulars a reason to come back sooner.
Can I give different customers different rewards?
Yes. You choose who each reward is for, such as new members, regulars who haven't visited for a while or your biggest fans. That way you spend margin where a reward changes behaviour, instead of giving the same discount to everyone.
How is TRIFFT different from Smile.io or LoyaltyLion?
Smile.io and LoyaltyLion are points and rewards apps built mainly for Shopify stores. TRIFFT runs points, tiers and rewards too, but it works in-store through POS integrations as well as online, lets you give different rewards to different customer segments, and connects to Customer Insights, which scores how loyal each customer really is. That suits retail chains and restaurants as well as ecommerce brands.
Does TRIFFT integrate with my POS and ecommerce platform?
Yes. TRIFFT works alongside your existing systems rather than replacing them, including POS providers such as Toast, Aptean and Zonal, ecommerce platforms such as Shopify and WooCommerce, and email tools such as Klaviyo and Bloomreach.
How do customers receive and redeem their rewards?
Rewards appear on the customer's digital wallet pass and in your app. Customers redeem them at the till through your POS, where staff see and apply the reward without typing codes, or online at checkout.
How do I measure whether a loyalty program is working?
Track sign-ups, redemptions, return visits, visit frequency and revenue from members for each reward, then keep the rewards that bring people back. Brands on TRIFFT have seen results such as a 32% increase in yearly visit frequency at Bella Italia and 50% of new Dishoom sign-ups returning within 180 days.

Let’s buildloyalty that lasts

Thirty minutes with a loyalty strategist. You leave with your blind spots, your quickest wins and a plan you keep. No demo, no pitch.

  • Your blind spots: where loyal customers slip away unseen
  • Your quickest wins: moves you can make as soon as next week
  • A plan you keep: built around your market, yours whatever you decide

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