TRIFFT scores every customer's real loyalty, flags who's slipping away, and generates the campaigns to win them back.
TRIFFT groups every customer by how loyal they really are — and hands each group the move that fits. You don't build the segments; they're ready the moment you log in.
For every segment, TRIFFT recommends the campaign to run — the audience, the play and the expected uplift. Send it straight from the tools you already use.
Keep the customers worth keeping,
win back the ones slipping away,
and stop paying to win back
the ones you already had.
Points, tiers, coupons and perks — set them up yourself in a visual builder, matched to the segment they're for.
TRIFFT scores real loyalty and flags who's about to leave — so you keep the customers worth keeping and stop discounting the ones who'd have stayed anyway.
Explore the Emotional Brain →Build points, tiers and rewards yourself in a no-code builder — each one matched to the segment it's meant for, live across web, app and in-store.
Explore the Loyalty Engine →Branded cards, wallet passes and messaging that land where customers already are — tuned to how loyal each one is, never blasted to the whole list.
Explore Customer Touchpoints →Loyalty scores flow two-way into the tools you already run — POS, e-commerce and your ESP like Klaviyo and Bloomreach. No rip-and-replace.
Explore integrations →From neighbourhood favourites to national brands — TRIFFT runs loyalty
for teams across retail, restaurants and e‑commerce.
I like how TRIFFT makes loyalty feel more personal and engaging. It gives brands the flexibility to reward customers in meaningful, relevant ways, while also providing the data and insights needed to build stronger, longer-lasting customer relationships.
TRIFFT layers onto your stack instead of replacing it — no nine-month IT project, no re-platform, no ripping out what your team already knows.
Build rewards and workflows yourself — no engineering.
Runs through the CRM and ESP you already use.
Built for scaling retail and hospitality brands — your data handled to enterprise standards.
Straight answers on what TRIFFT does, how it fits your stack, and what your team actually does day to day.
TRIFFT is customer loyalty software for retail, hospitality and e-commerce. It gives every customer a loyalty score from how much they spend and how they engage, flags who's about to churn, and shows you the campaign to win them back. You also get a full loyalty program with points, tiers and rewards, run entirely with no code.
TRIFFT scores every customer on spending and engagement, not spend alone, then sorts them into ready-to-use segments: loyal regulars, rising fans, discount-chasers and lapsing customers. The segments stay up to date on their own as customer behaviour changes.
TRIFFT builds a loyalty score from what a customer spends and how they engage, tracked over time. When that score starts falling, the customer is flagged as at risk early, so your team can step in before they lapse rather than after they've gone.
A traditional loyalty program rewards spend. TRIFFT also looks at engagement, so it can tell a genuine regular apart from a discount-chaser who spends the same, predict who's slipping away, and show you the move that keeps them. You still get the points and rewards, plus the scoring and campaign recommendations that tell you who to target and with what.
Yes. TRIFFT syncs two-way with your e-commerce platform, POS and email/SMS tools like Klaviyo, Bloomreach and Mailchimp, so loyalty scores and segments flow into what you already use and rewards fire back. No re-platform, and most brands go live in about four weeks.
Book a free loyalty audit. We'll show you who you're about to lose, and the moves worth making — using your real data.