Real brands, real regulars

Customer stories

How restaurant, retail and ecommerce brands bring customers back with TRIFFT.

Marugame Udon

A branded app and Apple Wallet card where every visit earns a stamp from Japan.

Industry
Restaurants
Scale
1,100+ worldwide
Built
App and wallet card
Loyalty stack
TRIFFTKlaviyoToast
Read the story
The Marugame Club app open on the Your rewards screen

All stories

Udon dipped from a wooden tub beside rice bowls at a Marugame table
Restaurants

Marugame Udon

A stamp journey through Japan, in a branded app and wallet card.
A Bella Italia card passed across a table of pasta
Restaurants

The Big Table Group

Branded apps for Bella Italia, Las Iguanas and more, with visits up 32% in a year.
Breakfast table with a bacon naan roll, berries and chai
Restaurants

Dishoom

Story coming soon
Maki & Ramen restaurant front
Restaurants

Maki & Ramen

Story coming soon
Shelves of fragrance and skincare products
Ecommerce

Escentual

Story coming soon
Leather Oxford shoes lined up on a shelf
Retail

Loake

Story coming soon
A Weird Fish shop front painted blue
Retail

Weird Fish

Story coming soon
A Studio Anneloes model in a linen pinstripe waistcoat and trousers
Ecommerce

Studio Anneloes

Story coming soon

Numbers that stick

The Big Table Group
32%

more visits per member within a year

Dishoom
50%

of new members visit again within 180 days

Loake
4×

more sign-ups in store than online

Questions brands ask

Which brands use TRIFFT?

Restaurant, retail and ecommerce brands including Dishoom, Marks & Spencer, Bella Italia, Marugame Udon, Escentual, Loake, Las Iguanas, Frankie & Benny’s, Troqué, Maki & Ramen, Metro, Weird Fish and Studio Anneloes use TRIFFT to run their loyalty programs.

What kind of businesses is TRIFFT built for?

Mid-market restaurant groups, hospitality, retail and ecommerce brands that want loyalty to feel like their own brand: branded apps, wallet passes and in-venue recognition, rather than a generic points card.

Does TRIFFT replace our POS?

No. TRIFFT connects to the POS you already use, including Toast, Square, Lightspeed, Zonal, Aloha, Kobas and NCR, so staff keep working the way they do today.

Do we send campaigns from TRIFFT?

TRIFFT builds member segments and recommends the next campaign. Your team sends it from your own email and SMS platform, such as Klaviyo, where member segments sync automatically.

What results do brands see?

The Big Table Group saw visits per member rise 32% within a year and 100k+ app downloads per brand in three months. At Dishoom, 50% of new members visit again within 180 days.

How long does it take to launch a program?

It depends on your brand, POS and how much you want to build. Book a demo and we’ll walk you through a realistic timeline for your business.

Your brand,next here

Tell us about your customers and we'll show you what a program built around your brand could look like.